Great experience with Milltown Yacht Sales – top marks on all fronts! Mike spent countless hours leading the way on the purchase of my Jeanneau NC37 and then even more time navigating the importing complexities to get it into Canada. Once it landed the customer service continued, with Mike helping me to get to know the boat and supervising me with some practice docking. Sam put together a work list for warranty items and a few options we wanted, all expertly managed. Greg, the owner of Milltown, was also there to make sure everything went smoothly for me. To cap it all off Mike is selling my old boat and personally got involved to help me secure annual moorage for the new boat. Can’t say enough good things about Milltown Yacht Sales! The Milltown Team handled all my boat needs with a high degree of professionalism – the whole experience was fabulous.
A great big thank you to Jon and Sam helping us with our recent sale of our old boat and purchase of our new Jeanneau 1095NC. We are most happy with our purchase. All the team at Milltown are great to deal with and they go above and beyond to make sure you the customer are looked after.
Outstanding, best I have ever seen after sales service with any major purchase. Sam Briggs, their service technician responds immediately to all my questions, provides great guidance, and suggestions. For minor repairs or warranty issues, he visits our marina and addresses them promptly.
Milltown Yacht Sale look after us. The call, they attend meetings, they are customer service and boat knowledgeable.
When you talk to experts you just know. These guys are the pros with years of sales experience. Always a pleasure speaking with these certified pro’s.
During the past 15 years we have purchased 3 different yachts from Milton’s owners and have recommended their extraordinary services to all of our friends and families. They are truly 5 star in service and delivery.
Have worked with them for several years, selling 2 boats and buying 1. Selling a boat is never an easy experience and can test the patience of just about anyone. But these guys do a good job taking care of the details and advising along the way.
Milltown Yacht Sales gets 5 Stars! Best customer service in the lower mainland hands down. Friendly and extremely competent service. We purchased our first boat from Milltown and the process couldn’t have gone smoother. Even after delivery the team at Milltown continues to follow up and provide professional and extraordinary customer service. If you are looking to purchase a yacht (even a small one 🙂 please visit Angus Minard at Milltown. You will be happy you did!!!
I wanted to purchase a Tiara 3200 Open so I reached out to Greg. Best thing I could have done. He guided us through each step with a professional approach that is so very rare these days. His knowledge and experience are impressive. Greg and his team looked after every detail, no matter how small, that ensured a very smooth transaction – NO SURPRISES – I encourage anyone who is looking to either buy or sell a boat to give Milltown Yacht Sales an opportunity to earn your business. Not only will they – in spades – but they will do so with a thoroughness and attention to customer service, that, in my opinion, is unmatched in this, or any other industry Stuart Colby.
I’m in the service business and always applaud excellence. My boat had some minor scratches and gelcoat cracks, i called Sam service manager at Milltown expressing concerns that it may be over the warranty period, I also told Sam my time is limited with the holidays coming. Within an hour, Sam emailed and then called me. Will come down and pick up the boat from your marina, drive it to our shop and fix all. Once finished, Sam without question, drove the boat back to my marina tied it up. I’m picky and want any work done on my boat to be done like it came out of the showroom! When i went down to look at the work, it was perfect! they also did other areas that were caused by my doing. I cant say enough about Sam and the Milltown team! hats off!
I purchased a 795 sport from the team at Milltown Yacht Sales two years ago. Cant say enough about the boat and the Milltown team!
Jon and the team at Milltown have been nothing short of superb to deal with – their concern was always to make sure we chose the right boat and the sales and delivery were the smoothest of any large purchase we’ve ever made – a shout out to Sam in service who with Jon made our NC 795 delivery fun and spent all the time needed to go over the boat and then responded wonderfully as we peppered them with questions on the boat’s operations. So pleased that we are now buying our second boat from Milltown!
